Therefore, having quality hardware is a must for call centers, to maintain their reputation and ensure complete customer satisfaction. Simultaneously, they have to close the pending tickets and help customers solutions to different issues. The main job of a call center agent is to make and answer as many calls as possible. Plantronics HW540 Encorepro Convertible Headset Sennheiser SC 665 USB (507257)- Double-Sided Business Headset Sennheiser SC 165 USB (508317) – Double-Sided (Binaural) Headset
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Jabra PRO 930 MS Mono Lync Optimized Wireless Headset for Softphone Plantronics CS540 Wireless Headset System With LifterĪGPtEK Corded Telephone with Headset and DialpadĪvaya Compatible Plantronics CS540 VoIP Wireless Headset Logitech Zone Wireless Certified for Microsoft Teams Bluetooth Headset Plantronics – Savi 8220 Office- Wireless DECT Dual-Ear (Stereo) Headset Jabra Evolve 40 Professional Wired Headsetīest Noise-Canceling Headset for Call Centers Jabra Evolve 65 UC Stereo Wireless Bluetooth Headset Sennheiser Consumer Audio SC 60 USB ML Headset Plantronics Voyager Focus UC B825 Headset
Roundup of the Best Headsets for Call Center Best Overall Call Center Headset
Our experts thoroughly checked and tried over 25 different call center and conference call headsets on the market to shortlist the following. We’ll also look at the 14 best call center and conference call headsets, and review them one by one. In this guide, we will talk about call center and conference call headsets in detail.
Whether it is a padded headband and wireless connectivity, or a cleaner microphone for HD voice clarity, headsets for call centers should tick all the boxes. Each call center employee has their own comfort level and requirements, to be productive at work. At the same time, what one call center agent prefers may not be appropriate for others.